Returns Policy
Order Cancellations
If you need to cancel your order after it is placed, please contact support@drgreenlifeorganics.com ASAP.
Most orders ship out within 1 business day, so prompt contact is needed.
If you contact us before your order has shipped, we will refund you in full and cancel your order.
Returns & Exchanges
Dr. Green Life accepts returns under the following conditions:
- We accept unopened products, within 30 days of purchase.
- We do NOT accept returns of opened supplements or skincare.
- Final sale items are non-refundable.
- There is a 20% restocking fee for all returned orders and customer pays the shipping return.
For more details on our returns and exchange policy, visit our FAQs here.
Returns: Please mark clearly on the package to return:
Returns
Specialty Fulfillment Center
224 Carnation Dr.
Nampa, ID 83687
In the case where it has been more than 30 days since the product was received by us (counted from time it arrived to your location, not from pick-up time or time the package was opened), products cannot be returned.
Damage/Defects
We offer Dr. Green Life Package Protection on all orders.
Dr. Green Life Package Protection covers your order in the event that your order gets lost, stolen, or damaged while in transit.
For any other questions or concerns please email support@drgreenlifeorganics.com and we’ll be happy to help.